Sellers Terms and Conditions

Last Updated: March 19, 2025

Website: www.gwcnow.com

Welcome to www.gwcnow.com ("Website"), owned and operated by GWC Packaging ("GWC," "Company," "we," "us," or "our"). These Sellers Terms and Conditions ("Terms") govern your purchase of products from GWC Packaging as a customer ("Customer," "you," or "your"). By placing an order or purchasing products from us through our Website, phone, email, or other means, you agree to be bound by these Terms. If you do not agree with these Terms, you may not purchase from us.

1. Eligibility

  • You must be at least 18 years old or a legally recognized business entity with the authority to enter into binding contracts.
  • By purchasing from us, you represent that all information provided (e.g., name, address, payment details) is accurate and complete.

2. Products and Orders

  • Product Information: We strive to ensure that all product descriptions, specifications, pricing, and availability on our Website or in our communications are accurate. However, we reserve the right to correct errors or update information at any time without prior notice.
  • Order Acceptance: All orders are subject to acceptance by GWC Packaging. We may refuse or cancel an order at our discretion, including for pricing errors, stock unavailability, or suspected fraud.
  • Availability: Products are subject to availability. If an item is out of stock after an order is placed, we will notify you and, at our discretion, either refund the payment or offer a substitute product.

3. Pricing and Payment

  • Pricing: Prices are as listed on our Website or in our current price sheets at the time of your order, unless otherwise agreed in writing. Prices exclude shipping, taxes, and any additional fees unless explicitly stated.
  • Taxes: You are responsible for any applicable sales, use, or other taxes associated with your purchase, which will be added to your order total where required by law.
  • Payment Terms: Payment is due at the time of order unless alternate terms (e.g., net 30) are agreed upon in writing. We accept payment via [list accepted methods, e.g., credit card, bank transfer, etc.]. Late payments may incur fees or interest as permitted by law.
  • Currency: All transactions are in [specify currency, e.g., USD] unless otherwise agreed.

4. Shipping and Delivery

  • Shipping Costs: Shipping costs are calculated at checkout or provided in your quote and are your responsibility unless otherwise stated.
  • Delivery: We will ship products to the address you provide within the estimated time frame communicated at the time of purchase. Delivery dates are estimates only and not guaranteed.
  • Risk of Loss: Title and risk of loss transfer to you upon delivery to the shipping carrier, unless otherwise agreed in writing.

5. Returns and Refunds

  • Return Policy: Products may be returned within [specify time, e.g., 30 days] of delivery only if they are defective, damaged, or do not conform to the order specifications. Returns require prior authorization from GWC Packaging—please contact us to initiate a return.
  • Non-Returnable Items: Custom-made, special-order, or perishable items are non-returnable unless defective or damaged.
  • Refunds: Approved refunds will be issued to your original payment method within [specify time, e.g., 10 business days] of receiving the returned product. Shipping costs are non-refundable unless the return is due to our error.
  • Inspection: You must inspect products upon receipt and notify us of any issues within [specify time, e.g., 7 days] of delivery.

6. Warranties and Limitations

  • Limited Warranty: GWC Packaging warrants that products will be free from defects in materials and workmanship under normal use for [specify period, e.g., 90 days] from the date of delivery. This warranty does not cover misuse, improper storage, or normal wear and tear.
  • Disclaimer: Except as expressly stated, we disclaim all warranties, express or implied, including warranties of merchantability or fitness for a particular purpose, to the fullest extent permitted by law.
  • Remedy: Your sole remedy for defective products is repair, replacement, or refund, at our discretion.

7. Limitation of Liability

  • To the fullest extent permitted by law, GWC Packaging shall not be liable for any indirect, incidental, or consequential damages arising from your purchase or use of our products, including lost profits or business interruption.
  • Our total liability to you shall not exceed the amount you paid for the specific product giving rise to the claim.

8. Intellectual Property

  • All trademarks, logos, designs, and content on our Website or related to our products are the property of GWC Packaging or its licensors. You may not use, reproduce, or distribute them without our written permission.

9. Force Majeure

  • We are not liable for delays or failure to perform due to events beyond our reasonable control, including natural disasters, strikes, supply chain disruptions, or government actions.

10. Governing Law and Disputes

  • These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.
  • Any disputes arising under these Terms shall be resolved in the courts of [Your Jurisdiction], and you agree to submit to the jurisdiction of those courts.

11. Changes to These Terms

  • We may update these Terms at any time. The updated Terms will be posted on this page with a revised "Last Updated" date. Your continued purchases after such changes constitute your acceptance of the updated Terms.

12. Contact Us

If you have questions about these Terms or your order, please contact us at:

  • Email: [Your Contact Email]
  • Address: GWC Packaging, [Your Company Address]
  • Phone: [Your Contact Number]